FREQUENTLY ASKED QUESTIONS
Yes, you will. We take pride in our authentic photography to ensure that the Caftan or Takchita you see is exactly what arrives at your door. Since our items are handmade by Moroccan artisans, slight variations in embroidery may occur, making your piece truly unique.
Your digital receipt is automatically sent to your registered email address immediately after purchase. You can also view and download your full order history by logging into your Okinso account dashboard.
We want you to be perfectly satisfied with your Moroccan attire. If the fit isn't right, you can return unworn items with tags attached within 14 days of delivery. Simply contact our support team to start the process.
Many of our designs are limited edition or seasonal to maintain exclusivity. However, we do occasionally restock popular classics. We recommend signing up for the "Back in Stock" notification on the specific product page so you don't miss out.
We specialize in fast and reliable shipping across all provinces in Canada, from Montreal to Vancouver. We also offer international shipping to the USA and select European countries please check our shipping page for current rates.